How To Dispute Information on Your Rent Reporting Record

As a Consumer Reporting Agency (CRA), Boom helps renters build credit by reporting rental payments to the major credit bureaus. If you believe there’s a mistake in your rent reporting record—such as a missing payment, incorrect amount, or rent reported under the wrong name—you have the right to dispute it and request an investigation.

Boom’s Consumer Relations team is here to help you conduct these investigations and request corrections to any information deemed inaccurate.

Your Rights as a Consumer

Under the Fair Credit Reporting Act (FCRA), you have the right to:

• Receive a free copy of your rent reporting record from Boom
• Dispute any inaccurate or incomplete information with credit bureaus (See below for How to File)
• Provide supporting documentation (This often will help the bureaus in the review process!)
• Add a statement of explanation to your record if you still disagree with the outcome
• Ask Boom to notify property management companies who received the inaccurate report, if corrections are made

How to File a Rent Reporting Dispute

To file a dispute, please visit the websites for the credit bureau for which you want to file a dispute. You may wish to submit to multiple bureaus.

• Submit Dispute to TransUnion here
• Submit Dispute to Equifax here
• Submit Dispute to Experian here

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